Hi, We’re sorry to hear you’re having issues. However, we can’t find any support requests from you in our system. Could you please provide the support ticket number and specify which features are not working properly? We’ll be happy to investigate and assist.

I cannot believe that this Theme Developer is getting away with passing this off as a quality theme. The newest version does not function properly in several key areas. I also reached out to Shopify, but they did nothing to help make this right. Been with this platform for over a decade recommended many people to shopify to switch over and cannot believe the lack of loyalty and Support.

Thank you for your feedback. Please note that theme customization services are not included in the theme price. Our standard support covers theme functionality and bug fixes, while custom layout adjustments or modifications may require additional customization services.

Thank you for your feedback. Unfortunately, it reflects expectations beyond what the theme includes. Shopify introduced major changes, and theme authors must update their products to meet the latest requirements. However, custom site rebuilding or customization is not included in the theme price and requires separate work.

The updates are a secondary problem. When I called for help all I received was finger pointing towards Shopify and when I called them they pointed fingers right back to you. I was not being unprofessional and did not call any individual a lier. REBUILDING A SITE EACH UPDATE IS RIDICULOUS AND IT IS COMPLETELY UNPROFESSIONAL AND NOT WORTH THE TIME OR EFFORT. DON'T BUY IT!!!!!!!!

I bought this paid theme expecting basic product card alignment to work properly. Product grids and sliders look inconsistent, and support says fixing it is outside standard support. For a $100 theme, basic ecommerce layout should not require extra paid customization. Very disappointing.

The design is clean and user-friendly, with strong functionality. The overall experience is smooth, and the support team resolves issues quickly and efficiently.

thats a good theme i used and good customer support

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This theme is awesome! It provides everything my business needs and produced 100s of sales in the 1st month. What is even more awesome is the customer service and team of developers who worked hard to provide a feature I requested, the speed of turn around and attention to detail is best in class, now my customers can enjoy features that make their shopping experience even better. Thank you!