Beautifully made theme. I have already bought some themes in the Shopify Theme Store before, but this is the one I love the most. As someone who has scanned through almost all themes here, I can safely say this is one of the best, both visually and feature-wise. The blocks are great for storytelling, and editing the theme is a breeze. No bugs, no problems and I can definitely recommend it.

This theme is incredible : It was the first time I create a website and the Palo Alto theme is amazing : simple, easy to access with many customization options. The support team is also perfect : they are attentive, very professional and will always find the right solution, quickly ! I am extremely happy with the final result of my website. I highly recommend them! Mickaël, from Paris, France.

It's WORLDCLASS customer support. You can always get help - and fairly quick. I've never experienced anything like it. And the theme template is already great value for money with the features included - which is why I chose it in the first place. But the customer service is why I recommend Palo Alto to everyone that are looking for at Shopify template.

Thank you for taking the time to share your feedback. The Odoo application connects directly to Shopify’s database rather than the theme, so this issue is not related to theme functionality. We’ve already reached out to you and would be happy to further assist with any additional concerns or questions you may have.

Thank you for bringing this to our attention. We've identified that your website has a noticeable slowdown. We'd be happy to run a full performance analysis to identify what's impacting your store’s speed and provide clear recommendations to resolve it.

Thank you for taking the time to share your feedback. The Odoo application connects directly to Shopify’s database rather than the theme, so this issue is not related to theme functionality. We’ve already reached out to you and would be happy to further assist with any additional concerns or questions you may have.

It has issues. Slow and it interferes with ODOO. I cannot contact the support team

I find the theme to be slow - even after removing all apps - the base theme is not performant. Google lighthouse reports a rating of poor performance for this site. I tried to discuss this with their support team, and they took forever to respond, only then to turn around and say it way my apps - but they could not prove it with real data.

Thank you for your feedback and choosing Palo Alto again. Regarding the second image on hover feature in the product grid, this behavior isn’t officially supported since hover doesn't work on touchscreen devices. However, we’ve created a workaround that will make it work regardless of the limitation. Our support team would be happy to implement this for you.

Thank you for the feedback. We understand your concern regarding the automatic discount not showing in the cart drawer, and we’re actively looking to resolving this in an upcoming update. We appreciate you taking the time to share your experience.