The Workflow theme is absolutely beautiful, and the support is second to none. I had a query I needed help with and Aneri Patel assisted me within seconds. 5 Stars!!

This is the only theme we have seen that can cater to what we really need. The mega menu is awesome (probably the best mega menu so far), the sections and features are premium. Their support is fantastic as well. The dark theme that auto-switches based on the user's theme is also great! Overall, we are satisfied.

Thank you for your review. We’re glad to hear that the theme looks great and fits your needs well. We also appreciate your comments about update guidance and proactive communication. Feedback like this helps us improve our documentation, update process, and support experience. If you have any further questions or need assistance, our 24/7 support team is available via live chat or support form.

Thank you for your review. We’re sorry to hear that the theme did not meet your expectations, especially regarding customization options, settings clarity, and support experience. Feedback like this helps us improve theme flexibility, documentation, and support. Our 24/7 support team is available via live chat or support form to review your questions and provide fast, helpful support.

Thank you for sharing your experience. We understand your concern about the product description functionality and the support you received. Comments like this help us identify where the theme experience can be clearer and more complete. Our 24/7 support team is always available through live chat or the support form to review each case and help find the best solution for your store.

Thank you for your review. We are sorry to hear the theme did not meet your expectations. We did not receive any support request from you, and we would have been glad to help. Please contact us via live chat or open a ticket here: https://madebysegment.com/help-center/. Our team will provide prompt assistance to help you achieve the right result.

Thank you for your review. We are sorry to hear the theme did not meet your expectations. We did not receive any support request from you, and we would have been glad to help. Please contact us via live chat or open a ticket here: https://madebysegment.com/help-center/. Our team will provide prompt assistance to help you achieve the right result.

I love this theme. It has a more high-end feel compared to others. I’m using the Workflow preset, which is excellent for service businesses and content-heavy sites. It also has a ton of features, making it flexible enough for any type of business or store. The support team is quick to respond and accommodate requests. Highly recommended.

It's not a great theme. Buggy, not really customizable, and overall a poor experience. It is definitely not worth the $400.

We’ve been using Digital for close on 6 months now across 4 of our Shopify sites. The theme is fully featured, we’ve had a huge improvement in page speed and our traffic and conversions are up significantly. But theme aside I have to say their support is fantastic - we had a small feature we couldn’t achieve by default in the theme - one Iive chat and it was delivered in minutes. 5 Stars.